Privacy Policy

At Jamiesellen, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and purchase our Ceramic Cup products.

If you have any questions, please contact us at assist@jamiesellen.com.

1. Information We Collect

We may collect the following types of information when you use our website:

Personal Information

When you place an order or interact with our site, we may collect:

• Full name
• Email address
• Shipping and billing address
• Phone number
• Payment details (processed securely via third-party providers)

Non-Personal Information

We may automatically collect certain data, including:

• IP address
• Browser type and device information
• Pages visited and time spent on our website
• Referral source

This information helps us improve our website performance and user experience.

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders
• To provide customer support
• To send order confirmations and shipping updates
• To improve our products, services, and website
• To prevent fraudulent transactions
• To send promotional emails (only if you opt in)

3. Sharing Your Information

We do not sell or rent your personal information.

However, we may share your data with trusted third parties when necessary, including:

• Payment processors (for secure payment transactions)
• Shipping carriers (to deliver your orders)
• Service providers (such as website hosting and analytics tools)

All third parties are required to protect your information and use it only for specified purposes.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Enhance your browsing experience
• Remember your preferences
• Analyze website traffic

You can choose to disable cookies through your browser settings, but this may affect certain functionalities of the website.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or alteration.

While we strive to protect your data, please note that no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request corrections to inaccurate information
• Request deletion of your personal data
• Opt out of receiving marketing communications

To exercise your rights, please contact us at assist@jamiesellen.com.

7. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill orders
• Comply with legal obligations
• Resolve disputes

After this period, your data will be securely deleted or anonymized.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of these external sites.

9. Children’s Privacy

Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.

If you believe a child has provided us with personal data, please contact us immediately.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.
Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 assist@jamiesellen.com
We aim to respond within 24 hours.